My Devices
Find out more about your devices, their intended use, cleaning instructions and more.
VENTY
- How to disassemble the Cooling Unit and clean the VENTY
- How to remove/replace the Filling Chamber Screen of the VENTY?
- How to charge the VENTY
- How to adjust the airflow of the VENTY
- How can I change the VENTY from Celsius to Fahrenheit and vice versa?
- How to adjust temperature settings of the VENTY
- See all 11 articles
General information
- What are the differences between our medical cannabis vaporizers and our household vaporizers?
- What are the differences between the devices?
- What can the S&B devices be used with?
- What influences the amount of aromas and fragrances released into the vapor?
- Are the S&B hot air generators suitable for tobacco?
- Where can I find the medical devices of STORZ & BICKEL?
- See all 9 articles
Technical issues
VOLCANO CLASSIC, VOLCANO HYBRID
- Introducing VOLCANO HYBRID
- VOLCANO HYBRID Function Principle
- What is the difference between the VOLCANO MEDIC 2 and the VOLCANO HYBRID?
- What are the main differences between the VOLCANO DIGIT and the VOLCANO HYBRID?
- Can I use the Tube for all VOLCANOs?
- Are the VOLCANO HYBRID parts compatible with the other VOLCANO models?
- See all 13 articles
MIGHTY / MIGHTY+
- How to use the MIGHTY
- MIGHTY(+) Function Principle
- Cleaning instructions MIGHTY(+)
- What is the difference between the MIGHTY(+) MEDIC and MIGHTY(+)?
- What is the difference between the MIGHTY+ and the MIGHTY?
- Is the Filling Chamber Tool insert of the MIGHTY+ and the MIGHTY of the same size?
- See all 16 articles
CRAFTY / CRAFTY+
- How can I reset my CRAFTY (+)?
- How do I set the temperature of the CRAFTY(+)?
- Can I use the CRAFTY(+) while charging?
- What is the difference between the Filling Chamber of CRAFTY(+) and CRAFTY+?
- Can I use the CRAFTY(+) without the STORZ & BICKEL App?
- How do I exchange the lower Screen of my CRAFTY(+)?
PLENTY
EASY VALVE / SOLID VALVE
Dosing Capsules
Other accessories
- How to install the Seal Ring correctly
- How to clean Filling Pads
- How to use the Filling Set
- How can I remove the Cap Lock from the Cooling Unit of the CRAFTY(+) or MIGHTY (+)?
- What is the difference between the fine screen and the normal screen?
- Cleaning instructions Filling Chamber CRAFTY(+) / MIGHTY(+)
- See all 8 articles
STORZ & BICKEL App
- Which browser do you recommend for using the STORZ & BICKEL Web App?
- What are the benefits of the STORZ & BICKEL App?
- Is my smartphone compatible with the STORZ & BICKEL App?
- How to connect your S&B device with our iPhone or iPad
- How to use our Web App with Bluefy
- I can not connect my CRAFTY(+) to the STORZ & BICKEL App.