General
- Which applies to me, warranty or paid repair?
- How long is the warranty on repaired devices?
- Packaging instructions for RMA/paid repairs
- I haven't kept the original box. How should I send my device to you?
- To which address do I send my return shipment or my device for repair?
- I live in Canada, why can´t I return the unit to your service center in Oakland?
- How do I get my return label?
- Can you provide a return label even when the unit is beyond repair?
- What delivery service do you recommend for my return? Trackable service?
- Do you sell technical parts that I can use to repair my device by myself?
- Who is the exclusive distributor for STORZ & BICKEL in Israel?