The RMA status can be checked in the customer account under "My Returns".
We will send you an e-mail notifiying you when the status of your RMA changes.
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Detailed instructions:
- Choose your Country
- Log in to your customer account
- Select "My Returns"
- You can check the state of your device here at any time.
Why is the status of my RMA "closed"?
Why is the status of my RMA "pending"?
Why is the status of my RMA "rejected"?
Why is the status of my RMA "processing"?
Why is the status of my RMA "Approved + Repair"?
Why is the status of my RMA "Paid Repair"?