Payment by credit card does not work. What can I do?

In some cases, due to regulatory reasons, the billing address needs to match your credit card address.

Therefore, please make sure to use the correct address at the checkout. We also recommend clearing your browser cache before entering the information.

If you continue to experience difficulties please:

  1. contact your credit card company to verify you have entered the identical billing address they have on file as was entered into the billing address field on in our checkout
  2. review and verify that any stored credit cards are up to date with a valid, current expiration date and CVV number.
  3. contact your credit card company to verify all your information and to determine the reason the charge was declined.
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