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  1. Storz & Bickel Support - English
  2. My Account

My Account

Here's how to set up your customer account and about its benefits.

General

  • How can I create a new password for my customer account?
  • How can I change the e-mail address of my Customer Account?

Your devices

  • How do I register my device?
  • Why register my product?
  • What do I need in order to register my device?
  • I do not own the original invoice. How can I register my device anyway?
  • The serial number of my device is no longer readable. How can I register my device anyway?
  • My device registration request has been rejected. Why?

S&B Points

  • When do I get S&B points?
  • Where can I view my S&B points?
  • I do not want to collect S&B points.
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